Shipping Policy for BuyEat
At BuyEat, we are committed to providing you with fast and reliable delivery of your food and grocery orders. Here's what you can expect from our shipping policy:
Delivery Timeframes We offer same-day delivery for all orders placed before our cut-off time, which varies depending on your location. You can check the estimated delivery time during the checkout process.
Delivery Areas We currently deliver to specific areas within the cities we serve. You can check if we deliver to your area by entering your address during the checkout process.
Shipping Fees Our shipping fees vary depending on your order total and delivery location. We offer free shipping for orders above a certain amount, which also varies by location.
Delivery Partners We work with trusted delivery partners to ensure that your orders are delivered safely and on time. Our delivery partners are instructed to follow all safety protocols and maintain proper hygiene while handling your orders.
Order Tracking You can track the status of your orders in real-time through our app or website. You will also receive updates via email or SMS regarding the status of your orders.
Delivery Issues If there are any issues with your delivery, such as delayed or missing items, please contact our customer service team immediately. We will do our best to resolve the issue as quickly as possible and ensure that you receive the items you ordered.
Change of Delivery Address If you need to change the delivery address for your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but please note that changes to the delivery address may affect the delivery timeframe and shipping fees.
We hope that our shipping policy provides you with a clear understanding of what to expect when ordering from BuyEat. If you have any questions or concerns, please do not hesitate to contact our customer service team for assistance.